Support
We’re here to help
Questions about CelestMap on iPhone? Email us. Include your device and iOS version if something isn’t working.
For App Store billing or refunds, Apple’s purchase support may also apply. Manage subscriptions in Settings → Apple ID → Subscriptions.
In the app
Help
Open Settings → Help & Support. You’ll find what CelestMap is, Free vs Pro, Sky Sit and the 7-day rhythm, restore purchases versus iCloud Continuity, and how Ask stays on this device.
Restore purchases
Restore purchases reactivates Pro on this device for this Apple ID. Use it after a reinstall or on a new iPhone signed in to the same Apple ID. Path: Settings → Restore purchases (also during first-run onboarding). Restore from iCloud is a separate Settings → Account & Sync action and only applies if you attached Continuity with Pro.
FAQ
What is CelestMap?
Tropical Western practice: timed Sky Sit, natal-grounded reflection, and a 7-day rhythm, with a tropical natal chart computed on your iPhone. Lifestyle — not medical advice, not fortune-telling, not sidereal Jyotish, not a star-map astronomy app.
What is included on Free?
One saved chart, Whole-Sign and Equal houses, an authored natal takeaway, Sky Sit and reflection, Ask taste (2 questions a day, 8 a month), and a synastry score preview. Pro adds unlimited charts, Placidus and Koch, full readings and Ask, Chart Signature deep-dive, PDF export, and related Pro surfaces.
Does completing Sky Sit count as a streak day?
No. The 7-day strip fills from saved reflections, not from finishing the timer and not from opening the app.
Where does my birth data go?
Chart math and birth details run on this iPhone. There is no CelestMap account server for calculation. Pro can attach saved chart profiles to your private iCloud when you turn Continuity on. Ask stays on device.
How do I manage or cancel a subscription?
Subscriptions renew through Apple until you cancel. Manage in Settings → Apple ID → Subscriptions, or via Apple’s subscription page. Restore purchases in CelestMap Settings if gates look wrong after reinstall.
Also see Privacy and Terms. The iOS app is not yet on the App Store.